Below are some of the most frequently asked questions about ACES$ Financial Management Services. Questions about MyCIL and our independent living services? View our FAQs for MyCIL.
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What are financial management services (FMS)?
What is a goods and services payments provider?
What is a fiscal agent (non-profit)?
How do I get the ACES$ Advantage?
If you have any questions about MyCIL and the independent living services we provide, please don’t hesitate to contact us today at 1-800-344-7211.
Please note: MyCIL and ACES$ are closed for the following holidays: New Year’s Day, Martin Luther King Jr. Day, President’s Day, Memorial Day, Independence Day, Labor Day, Columbus Day, Veterans Day, Thanksgiving Day, Day after Thanksgiving and Christmas Day.
In general, financial management services cover everything related to paying your attendants. This includes processing their timesheets, withholding and paying taxes, workers’ compensation requirements and more.
Our financial management services give you the freedom to hire your own attendants without having to worry about the financial details. We give you a Participant-directed payroll management solution that is easy and fast.
ACES$ is also a goods and services payments provider. That means when you need goods and services to live independently, we take care of purchasing and reimbursing them.
If you are on a Medicaid waiver we serve, and ACES$ is your FMS provider, we are your fiscal agent. As your fiscal agent, ACES$ takes care of everything related to paying your attendants, also called caregivers.
When you hire a caregiver, you become that caregiver’s Employer. As an Employer, you have to pay your attendants, make sure to take out the appropriate taxes, file the taxes and all the other payroll requirements.
That’s where ACES$ comes in. We become the fiscal agent and take care of all the payroll duties. We ensure the right taxes are taken out and filed. We ensure you meet the tax requirements as well as workers’ compensation, when applicable.
ACES$ is unique in the financial management world because we are also a non-profit Center for Independent Living. That makes us the largest fiscal agent that’s non-profit as well.
Being non-profit, we can focus on you — not on making a profit. That means you get the best Client care from our dedicated team. We go above and beyond for you because you are our number-one priority.
ACES$ is part of MyCIL, a non-profit Center for Independent Living in Scranton, PA. ACES$ provides financial management services in the form of our Participant-directed payroll management solution and goods and services payments. We are the largest non-profit FMS provider. We establish an office in every state we serve.
With ACES$ as your FMS provider, you don’t have to worry about cutting checks or making direct deposits for your attendants. You don’t have to worry about submitting W2s and all the other taxes that go along with it. We take care of everything related to payroll.
As a goods and services payments provider, we take care of handling and reimbursing the goods and services you need to live independently.
ACES$ provides financial management services to people on Medicaid waivers in:
We also serve Veterans.
If you live in Colorado and want the ACES$ Advantage, learn more about the Colorado Home and Community Based waivers we serve. If you are on one of the waivers we serve, contact us today at 1-844-776-7595 to choose us as your FMS provider.
If you are on a waiver in a different state we serve, ACES$ is your FMS provider or goods and services payments provider. Learn more about the services we provide for you:
We also serve Veterans.
Proud member of Applied Self Direction
Best customer service I have received from any service provider in probably 10 years.
I just wanted to send a note to say thank you for your above and beyond customer care. I am still a fairly new client, but I have to share that the transition and hiring process has been smooth.
The friendly ACES$ staff always responds promptly to our questions and treats us with courtesy and respect.
~ Shirley A. Perez, Mother/Legal Guardian of an ACES$ Illinois Consumer
My quality of life, as well as happiness and confidence, has grown noticeably to my friends.
~ Aline Goodchild, ACES$ Colorado Client